jililive 777's Privacy Policy

Introduction and Scope

jililive 777 places the highest importance on protecting the personal information of its members. This privacy policy helps you understand what information is collected when you use our website and services, how that information is processed, and what your rights are.

This policy applies to all services, platforms, and mobile applications of jililive 777. By using our services, you are considered to have given your consent to the collection and processing of information as described in this policy.

To learn more about the general terms of our services, please read the Terms and Conditions page. This privacy policy and the terms and conditions complement each other, and both documents together form a complete agreement.

What Information We Collect

jililive 777 collects various types of information to operate its services and improve the member experience. This information comes mainly from two sources — what members provide directly and information collected automatically during use of the service.

2.1 Member-Provided Information

Information you provide during registration and account management:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• National ID card or passport details for identity verification
• Required details for transactions via bKash, Nagad, Rocket, Upay, or bank account
• Messages and attachments submitted when contacting the support centre

2.2 Automatically Collected Information

When you use our services, the following information may be collected automatically:

• IP address and device identifier
• Browser type, operating system, and version
• Date, time, and session duration of access to the service
• Analytics data on page visits, clicks, and usage patterns
• Information collected through cookies and similar tracking technologies

Purpose of Using Information

jililive 777 uses collected information only for the specific purposes listed below. Information is never misused or used without authorisation under any circumstances.

• To create and manage accounts and verify identity
• To process deposits, withdrawals, and other financial transactions
• To operate and improve gaming services without interruption
• To prevent fraud and unauthorised activity
• To fulfil legal obligations
• To provide customer support and resolve complaints
• To inform you about relevant offers and promotions (based on your consent)
• To maintain responsible gaming practices

We use your information to monitor responsible gaming. For more information on this, please read our Responsible Gaming page.

Information Storage and Security

jililive 777 has adopted industry-standard technical and organisational measures to protect your information. Every connection is secured through SSL encryption technology, which protects all data exchanged between your browser and our servers.

4.1 Technical Security Measures

• Use of 256-bit SSL encryption technology
• Password hashing and salting
• Storage of data in secure data centres
• Access controls and two-factor authentication
• Regular security audits and vulnerability testing

4.2 Data Retention Period

Information is retained for as long as your account is active and thereafter for a specified period as required by applicable legal obligations. Financial transaction records are kept for the mandatory period required by law. If a request to delete information is received, the legal obligations are reviewed and action is taken as quickly as possible.

Sharing Information with Third Parties

jililive 777 does not sell your personal information to third parties for commercial purposes. However, limited information may be shared with trusted partners in certain specific situations necessary for operating the service.

5.1 Situations Where Information Is Shared

• With authorised payment service providers such as bKash, Nagad, Rocket, and Upay for payment processing (only the information required to complete the transaction)
• With technology and infrastructure service providers (on a contractual basis, with strict confidentiality obligations)
• To comply with applicable law or a directive from a lawful authority
• With fraud investigation and cyber security agencies when necessary

None of our partner organisations may use your information for their own commercial purposes — they may only process the information to carry out the specific tasks assigned by us according to our instructions.

Cookies and Tracking Technologies

Cookies are used on the jililive 777 website to keep it running properly and to improve your browsing experience. Cookies are small text files stored on your device that help make the site easier to use.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login status and security verification; the service will not work without them.
• Functional Cookies: Help remember your preferred language, game settings, and account preferences.
• Analytical Cookies: Collect information on which pages are visited most and which features are used most, helping to improve the service.

Cookies can be controlled or disabled through the settings of most browsers. However, if essential cookies are disabled, some parts of the service may not work properly.

Your Rights and Controls

jililive 777 believes that members should have clear control over their own information. To this end, we ensure the following rights:

• Right to Access: You can view the information stored in your account at any time.
• Right to Correction: You can request the correction of inaccurate or incomplete information.
• Right to Deletion: Where there is no legal obligation to retain it, you can request the deletion of your account and information.
• Right to Object to Processing: You can opt out of marketing communications or analytical use.
• Right to Data Portability: You can request a copy of your information in a specified format.

To exercise these rights or for any questions, contact us via our 24/7 live chat or email. We provide support in both Bengali and English.

Minors and Age Restrictions

jililive 777's services are for persons aged 21 or above only. Use of the service by minors is strictly prohibited. Age is verified at the time of registration, and if any account holder is confirmed to be under 21, their account is closed immediately and the relevant information is securely deleted.

We do not knowingly collect or retain any information from persons under the age of 21. If anyone believes that a minor is using our services, please inform our support team.

Policy Changes and Updates

jililive 777 reserves the right to amend or update this privacy policy as needed. Changes to this policy may occur due to changes in the scope of services, legal requirements, or technical updates.

For any significant changes, we will notify you in advance via your registered email or through a notification within the service. The "Last Updated" date shown at the top of the policy always reflects the current version. Continued use of the service after any changes will be taken as your acceptance of the new policy.

To learn more about our operations, team, and commitments, visit our About Us page.

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. We provide support in Bengali and English 24/7.